Question 1

What payment methods do you accept?

Accepted Answer

Crypto (BTC, ETH, LTC, USDT), Venmo, and Cash App. Crypto orders confirm fastest and get priority delivery.

Question 2

Is my payment secure?

Accepted Answer

Every payment goes to a dedicated wallet/handle listed at checkout. We never store your card details or wallet keys.

Question 3

How fast is delivery?

Accepted Answer

Most orders deliver in under an hour once the payment is verified. Crypto is usually 5–30 minutes after enough confirmations, Venmo/Cash App can take longer depending on when we check.

Question 4

How will I get my account?

Accepted Answer

Log in to Follaware and open your order — the credentials appear in the delivered order card as soon as we mark it delivered.

Question 5

What if I miss the delivery notification?

Accepted Answer

Nothing to miss — the credentials stay in your account under Orders forever. You can also track by reference on the Track page.

Question 6

Are these accounts safe?

Accepted Answer

Every listing is hand-checked and full-access. We only sell accounts we've personally verified — no botted, no shared, no recovered.

Question 7

What is the warranty?

Accepted Answer

Lifetime login warranty: if the credentials stop working for a reason not caused by you (recovery attempt, region ban, chargeback), open a ticket and we'll replace or refund.

Question 8

Can I change the email after purchase?

Accepted Answer

Yes. We strongly recommend changing the email and password immediately after delivery to lock the account to you.

Question 9

What's your refund policy?

Accepted Answer

If we can't deliver within 24 hours or the account fails our warranty check on arrival, you get a full refund to the original payment method.

Question 10

Can I cancel an order?

Accepted Answer

Cancel any time before it moves to 'paid' — just open a ticket. Once we've verified payment and reserved stock, we deliver rather than refund.

Question 11

Do I need an account to buy?

Accepted Answer

Yes — it's how we tie the delivery to you, keep a record of your credentials, and let you open support tickets tied to the order.

Question 12

How do I open a ticket?

Accepted Answer

Head to /support once signed in. Include your order ID and we usually reply within a few hours.

Questions?